RETURN POLICY (STRICT – NO REFUNDS)

1. Overview

At Dr. Babs Herbs, all sales are final. Due to the nature of our products, we maintain a strict no refund policy to ensure quality, safety, and customer protection.

2. No Refund Policy

• We do not offer refunds under any circumstances once an order has been processed and shipped
• This applies to all products, including unopened and unused items

3. No Returns Policy

• We do not accept returns of any kind
• This policy is in place due to health, safety, and contamination concerns, especially for ingestible and personal-use products

4. Exceptions (Damaged or Incorrect Orders Only)

We only take responsibility in the following cases:

• You received a damaged item
• You received the wrong product

In such cases:

• You must contact us within 48 hours of delivery
• Provide clear photo evidence of the issue

Once approved, we will offer:

• A replacement, or
• A store credit (no cash refunds)

5. Order Accuracy Responsibility

Customers are responsible for:

• Entering the correct shipping address
• Selecting the correct products before checkout

We are not responsible for orders placed incorrectly by the customer.

6. Shipping Issues

• We are not responsible for delays caused by shipping carriers
• If a package is marked as delivered, we are not liable for lost or stolen packages

7. Health Disclaimer

The products sold on this website are herbal supplements and wellness products intended for general health support only.

• These products are not intended to diagnose, treat, cure, or prevent any disease
• Individual results may vary
• Always consult a qualified healthcare professional before using any supplement, especially if you are:

• Pregnant or nursing
• Taking medication
• Have a medical condition

By purchasing from our store, you acknowledge that you are using these products at your own risk.

8. FDA Disclaimer

• Statements made on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).
• Our products are not intended to diagnose, treat, cure, or prevent any disease
• The information provided on this website is for educational purposes only and should not be considered medical advice

9. Chargebacks & Disputes

By placing an order, you agree to this policy.

Any attempt to initiate a chargeback or dispute without valid reason may result in:

• Permanent ban from our store
• Submission of evidence to the payment processor

10. Contact Information

For issues related to damaged or incorrect orders only: